HTT Service has always had one goal:
Superior support towards our customers, effective and efficient.

HTT has taken appropriate actions for a successful oriented approach with clear objectives – best service in the industry, on-site or remote, on phone or by email, in video calls or with newest documents - quick and easy!

Our Service division is an important product of the HTT Group and key to future success.
We want to win and maintain satisfied and pleased customers with high quality of service, fast response time and great competitiveness!

Our flexible team, around 10 employees, is supporting our customer base out of Munich, Dortmund and Dresden area. Meet some of our Service team members:

T. Schrimpf

Y. Dyballa

K. Maisberger

Y. Yildirim

R. Röming

A. Delic

Service

“Customer service means making it easy and fast for your customers to get the help they need - when and how they need it”. (Steve Benson)


We provide outstanding services that reflect our commitment to operational excellence and market leadership. This includes:

• Customer inquiries of any kind
• Installation and product introduction
• System repair
• Warranty coverage
• Maintenance / calibration / certification / documentation
• On-call services, phone support, escalations and complaint management
• Preventive maintenance contracts
• Product training: In-house and on-site customer training classes
• Spare parts supply and consignment
• Customized solutions and many other services

Spare parts hotline

For direct personal spare parts support you are welcome to call htt’s spare parts hotline

+49 89 546 785 77

Service hotline

For direct personal support, such as trouble shooting, maintenance or technical questions you are welcome to call htt‘s service hotline

+49 89 546 785 88

Service and support for all systems: surplus systems, system integration and spare parts for various systems.

In addition: CE & EMC – declaration of conformity

We support OEMs and end-users in all steps towards CE system compliance / EU conformability:

• Security checks
• EMC checks
• Documentation

We also provide modifications to achieve CE compliancy. Our qualified CE specialists have done hundreds of modifications and CE certifications either in-house or at customer’s site, not only in Europe, but also in Asia or the US.

Call us for your demands!