Service
Our service division is an important product of the HTT Group and key to future success.
We provide our customers with outstanding services that reflect our commitment to operational excellence and market leadership.
Our flexible team, around 10 employees, is supporting our customer base out of Munich, but also from Dortmund and Dresden area.
This includes:
- Customer inquiries of any kind
- Installation and product introduction
- System repair
- Warranty coverage
- Maintenance / calibration / certification / documentation
- On-call services, phone support, escalations and complaint management
- Preventive maintenance contracts
- Product training: In-house and on-site customer training classes
- Spare parts supply and consignment
- Customized solutions and many other services
We want to win and maintain satisfied and pleased customers with high quality of service, fast response time and great competitiveness!
Spare parts hotline
For direct personal spare parts support you are welcome to call htt’s spare parts hotline
+49 89 546 785 77Service hotline
For direct personal support, such as trouble shooting, maintenance or technical questions you are welcome to call htt‘s service hotline
+49 89 546 785 88
Service and support for all systems: surplus systems, system integration and spare parts for various systems.
In addition: CE & EMC – declaration of conformity
We support OEMs and end-users in all steps towards CE system compliance / EU conformability:
- Security checks
- EMC checks
- Documentation
We also provide modifications to achieve CE compliancy. Our qualified CE specialists have done hundreds of modifications and CE certifications either in-house or at customer’s site, not only in Europe, but also in Asia or the US.
Call us for your demands!
